For custom leather goods, due to the custom and unique nature of each project, a deposit may be required and there are no returns or exchanges in most cases. My number one priority is to provide you the product you envision, so I collaborate closely with you before starting custom work.
All other non-custom or semi-custom products may be returned or exchanged within 10 days for an equal or lesser product (based on retail price). Refunds will be assessed a $50 restocking fee for lost labor and shipping.
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